Prefraud Consultancy

Terms and Conditions

Last updated: April 27, 2026

These website terms are general only. Each engagement is governed by a separate written scope, authorisation document and statement of work.

Nothing on this website authorises testing activity by itself. Prefraud performs services only after written authority, defined scope, operational safeguards, and authorised client contacts are in place.

1. Website Terms and Engagement Documents

These terms describe the general basis on which Prefraud may discuss and perform authorised simulation services. They do not replace a written engagement document.

If there is any inconsistency between these website terms and a signed scope, authorisation document, or statement of work, the signed engagement documents apply to the extent of that inconsistency.

2. Authorisation to Test

All testing occurs only after explicit written authorisation from authorised client representatives. That authorisation must identify the relevant scope, timing window, boundaries, escalation contacts, and any required stop conditions.

Prefraud does not begin controlled testing, contact staff as part of a scenario, or interact with systems or processes before that written approval is confirmed.

3. Scope and Boundaries

Testing is strictly limited to the systems, stores, accounts, workflows, processes, staff interactions, and approved third-party touchpoints listed in the written scope documentation.

Prefraud does not test systems, stores, accounts, processes, staff or third parties outside the approved scope. Any change to scope must be approved in writing before further activity occurs.

4. Operational Safety and Escalation

Operational safety and legal compliance are central to each engagement. Prefraud follows the agreed safety controls and may pause, limit, or stop activity where stop conditions are met or where continuing would create unapproved risk.

Client-side contacts identified in the engagement documents must be available during active windows to support escalation, confirmation of scope, and operational decisions if needed.

5. Confidentiality and Information Handling

Confidential information disclosed during an engagement, including evidence, findings, operating details, and contact information, is handled as confidential and protected in line with the agreed engagement arrangements and applicable law.

Reports and evidence are shared only with authorised client contacts unless disclosure is required by law or expressly agreed in writing.

6. Reporting and Authorised Recipients

Prefraud provides reporting that describes the agreed methods used, the relevant timing, the control failures or evidence gaps observed, and recommended remediation steps. Reporting is context-specific and intended to support operational, legal, risk, and governance decisions.

Reports do not replace legal advice, regulatory advice, audit conclusions, or internal decision authority. Final distribution is limited to the authorised client contacts identified for the engagement.

7. Fees and Commercial Terms

Commercial terms, including any outcome-aligned fee structure, are defined in the written engagement documents. Billing, payment timing, deliverables, and any conditional fee arrangements apply only to the specific approved scope and testing window.

Unless a written engagement document states otherwise, website content does not create any entitlement to a particular pricing model or fee outcome.

8. Legal Compliance and Responsibility

Engagement activity is performed within lawful and authorised parameters. Prefraud and the client are each responsible for meeting the legal, regulatory, contractual, and internal approval requirements that apply to their own role in the engagement.

If a legal or operational condition changes, the parties may need to pause activity and revise scope or execution conditions in writing.

9. Liability and Reliance

Prefraud is responsible for providing services with due care and within the agreed scope. The client remains responsible for its own internal decisions, remediation choices, and implementation actions.

Any limitation of liability, exclusion, reliance qualification, or indemnity arrangement is governed by the signed engagement documents, not by a general statement on this website.

10. Suspension, Termination and Governing Law

Either party may suspend or terminate an engagement where legal, safety, or contractual conditions require it. Confidentiality, lawful handling of information, and any surviving payment or liability terms continue as set out in the written engagement documents.

Unless otherwise agreed in writing, these website terms are governed by applicable Australian law, including Victoria where relevant. Entity details: Prefraud Consultancy, ABN 59 824 642 255, Melbourne, Australia.