PREFRAUD
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AUTHORISED RETAIL FRAUD SIMULATION / MELBOURNE

Your controls have already been tested.
Just not by you.

Prefraud runs tightly scoped, authorised simulations across refund pathways, claims, overrides and frontline decisions. We show where controls give way before losses scale.

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DOCUMENT 89PAGE 20 / 56 Page 20 of Amazon’s amended complaint CONTROLLED TEST BUY / FEE AND REFUND RECORD
DOCUMENT 89 / ¶¶57-63 Amazon’s own test: US$2,066.99 refunded. The iPad still arrived. Read the record

THE CONTROLLED TEST BUY

Read what happened.
Not our summary of it.

AMENDED COMPLAINT PAGE 19 / 56 Download full PDF ↓
Page 19 of the amended complaint

DOCUMENT 89 / ¶¶57-59

The investigator placed a real order.

“Amazon charged the investigator $2,066.99, including fees and taxes, and provided the investigator with an order number and UPS tracking number.”

The service request required the order details, tracking number and a brief statement that the product had not been received.

01 / 04

The complaint describes a business, not an isolated refund.

30,000+

followers on the Telegram channel where REKK advertised fraudulent refunds

AMAZON ALLEGATION / DOCUMENT 89, P.2
100,000+

orders REKK boasted of fraudulently refunding across retailers, not just Amazon

REKK BOAST CITED BY AMAZON / DOCUMENT 89, PP.2-3
US$1.2B

Amazon says it spent in 2022, alongside 15,000+ staff, fighting theft, fraud and abuse

AMAZON STATEMENT / DOCUMENT 89, PP.8-9

Figures above are allegations or statements reproduced from Amazon’s amended complaint. They are not Prefraud estimates.

Read the method behind the evidence.

01Why PrefraudOpen brief

See how authorised testing differs from waiting for a fraud method to become a loss pattern.

Read why we test first
02How an engagement runsOpen brief

Written authority, controlled simulation, evidence, remediation and retesting in one contained process.

Read the engagement method
03The Australian exposureOpen brief

The operating model is not limited to the US case. Read how we frame the Australian retail exposure.

Read the wider context
04Who you are engagingOpen brief

Meet the named people responsible for the scoping conversation, testing, reporting and client relationship.

Meet the team

The people who run each test.

Prefraud is a Melbourne consultancy founded in 2026. The people below run the work themselves.

No anonymous delivery team sits between the people you meet and the people testing your controls.

Mackenzie Henderson
FOUNDER / ENGAGEMENT DELIVERY

Mackenzie Henderson

Mack agrees scope, models exposed pathways, runs the approved scenarios and writes the report. His background spans retail operations, returns, staff training and security research.

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William Nguyen
CLIENT LEAD / COMMERCIAL RELATIONSHIP

William Nguyen

Will handles the initial enquiry, scoping conversation and commercial terms, then remains the named contact throughout the engagement.

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LET'S TALK

inquiries@prefraud.com.au
Melbourne, AustraliaSensitive details can wait until scope is agreed.

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