The case
Amazon pursued one service among hundreds. It says it spent US$1.2B in 2022 fighting theft, fraud and abuse. The model remains.
PREFRAUD / PEOPLE AND CONTEXT
A named team for every test.
Prefraud is a Melbourne consultancy. The people below run the work themselves, from scope through to retest.
Start a conversationTHE AUSTRALIAN EXPOSURE
The US case was one network. The model is already here.
Refund operators already advertise against Australian retailers.
Already here
Prefraud actively monitors the operator landscape. Our first major retail engagement began after we alerted the retailer to exploits being offered against it.
What changed
Within one month of finalising our tests and identifying the exploits, we stopped the operator listing the retailer as an exploitable store. The client generates more than $1B in annual revenue.
WHO YOU ARE ENGAGING
Named people.
Direct accountability.
Prefraud is a Melbourne consultancy founded in 2026. The people below run the work themselves.
No anonymous delivery team sits between the people you meet and the people testing your controls.
FOUNDER / ENGAGEMENT DELIVERY
Mackenzie Henderson
Mack agrees scope, models exposed pathways, runs the approved scenarios and writes the report. His background spans retail operations, returns, staff training and security research.
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CLIENT LEAD / COMMERCIAL RELATIONSHIP
William Nguyen
Will handles the initial enquiry, scoping conversation and commercial terms, then remains the named contact throughout the engagement.
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inquiries@prefraud.com.au